Shipping policy
Shipping Policy
At Kinarah, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sales or peak seasons, processing times may be slightly longer.
Delivery Time
Estimated delivery times are:
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Major Cities: 2–4 business days
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Other Cities & Remote Areas: 3–7 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
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Free Shipping on orders above PKR [Amount].
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A standard shipping fee of PKR [Amount] applies to orders below the free shipping threshold.
(Update these amounts according to your pricing policy.)
Order Tracking
Once your order has been shipped, you will receive a confirmation message with your tracking details, allowing you to monitor your shipment until it arrives.
Delivery Attempts
Our courier partners will make delivery attempts according to their standard procedures. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other reasons, additional delivery charges may apply.
Shipping Address
Please ensure your shipping address and contact information are accurate before placing your order. Kinarah is not responsible for delays or failed deliveries caused by incorrect or incomplete information.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your package. Include your order number and photos (if applicable) so we can assist you promptly.
Contact Us
For any shipping-related questions or assistance, please contact our customer support team through our website or official customer service channels.
Thank you for choosing Kinarah. We appreciate your trust and look forward to delivering premium menswear to your doorstep.