Terms & Conditions
Welcome to Kinarah
At Kinarah, we believe in timeless style and premium quality. By accessing or purchasing from our website, you agree to follow the terms and conditions outlined below. These terms ensure a transparent and secure shopping experience for every customer.
1. Use of Our Website
By using this website, you agree that:
- You will use the website for lawful purposes only.
- You will not misuse the website for fraudulent orders or illegal activities.
- Any attempt to damage, hack, or disrupt the website is strictly prohibited.
Kinarah reserves the right to refuse service or cancel orders if suspicious activity is detected.
2. Product Information
We strive to provide accurate product descriptions and images.
However:
- Product colors may slightly vary due to screen settings.
- Size charts are provided as a guide for customers.
- Product availability may change without prior notice.
Our collections, including Old Money Polos and Streetwear, are designed with attention to quality, comfort, and timeless style.
3. Orders & Payments
When placing an order on Kinarah:
- All orders are subject to confirmation and availability.
- We reserve the right to cancel or refuse any order.
- Cash on Delivery (COD) may be available depending on your location.
Once your order is confirmed, you will receive a confirmation message.
4. Shipping & Delivery
- Orders are typically processed within 1–2 business days.
- Delivery across Pakistan usually takes 3–5 business days.
- Shipping delays may occur during sales, holidays, or unforeseen circumstances.
We aim to deliver every Kinarah product quickly and safely.
5. Return & Exchange Policy
Your satisfaction matters to us.
You may request an exchange within 7 days of receiving your order if:
- The product is unused and unworn
- The original tags and packaging are intact
- The product is not damaged by the customer
Items purchased during sale or promotional campaigns may not be eligible for exchange.
Returns
- If you wish to return a product, the return shipping charges will be borne by the customer
- The product must be unused, unwashed, and in original condition with tags
- Once we receive and inspect the returned item, your return request will be processed
Refunds
Refunds will be made through the original payment method or bank transfer (if applicable)
Refunds will be issued after successful inspection of the returned product
The refund amount will be processed within 7–14 working days
6. Intellectual Property
All content on this website including:
- Logos
- Product images
- Designs
- Website content
are the intellectual property of Kinarah and may not be copied, reproduced, or used without permission.
7. Privacy & Customer Information
We respect your privacy.
Any personal information you provide (name, address, contact details) will only be used to:
- Process orders
- Improve customer experience
- Provide customer support
Your data will never be sold or shared with third parties.
8. Limitation of Liability
Kinarah shall not be held responsible for:
- Any indirect damages caused by the use of this website.
- Delays caused by courier services or external factors beyond our control.
9. Changes to Terms
Kinarah reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page.
Contact Us
If you have any questions about our Terms & Conditions, feel free to contact us.
Email: admin@kinarah.com